In 2007, the year is really quiet.
good footnote. This year there are a lot of experience and lessons, write it down, hope to have time to look back, feeling their progress.
a student, it is like to see Yu Shiwei's Managers abundant, do not feel boring. but the problem is, his story is basically away from our ordinary life, his experience of life is based on his decades of accumulation reached, nice is nice, but may not be able to upper. Now, looking back, I just attended the lecture is more suitable for staff working, the main work is to develop a good attitude, and self-management professional quality. As the improvement of management skills, not much more than it benefits the lecture .
management is a practice of learning, career development of each person must pass through a ring. management is a very basic skill, the small chores of everyday life, bringing peace to large country, good management, make things orderly occurrence, development, and toward the positive direction.
- management is communication and coordination
This is the most profound experience a couple of years. As long as the development in the workplace, you will always be ;, even if you yourself are the boss. Sometimes the . How do the views of customers, understanding absorption, to convey to your subordinates, so that engineers and customer service have a good understanding of customer requirements, make them happy for customer service, customer satisfaction, which express the information needs of many middle skills. customers will never take the initiative for your sake, there will always be unreasonable demands. the company this year, almost all of the energy-saving design consulting projects, almost no one is entirely the work of the contract, the contract will not change, but the customer needs to change and the actual situation of the project will become. this time, communication skills is particularly important, the need to respect the requirements of customers, while completing the work its power. In terms of communication and customer, always remember one thing: the customer is always right. to maintain such mentality, when found himself intolerable when repeating these words, many conflicts can be resolved.
in dealing with their superiors, or subordinates of the time, I believe one thing: we are all to get things done. Everyone said, with a total sense. I have frequently encountered difficulties is that some colleagues to avoid difficulties when the state of mind. He will find reasons to avoid this task, to push this matter to you, or simply without any reason, so little patience, little temper, the task aside. encountered such a situation, angry will only make things worse and just would not help, the best way is to look down, to encourage them and help them find a job done way, or common to find possible solutions.
- Management means that you can see only advantages
This is my second understanding of management. Zhang said there are three major regret in life, one shad have thorns, and second, Begonia no incense, third, Red unfinished. view, this simply is not a perfect world, let alone people. feet have short, inch a director. The key used to see where and how use. outstanding leadership, or who has good leadership, must be good at mobilizing the enthusiasm of each member of the team, let us give full play to their expertise, not pick and choose, specifically looking at their own shortcomings is not tightly put, blinders to see the forest, eventually everyone feels uncomfortable, things were not made, people are offended.
- management means that you take responsibility for
if the team fails, the first of your failure. no pass the buck, not to say so and so bad, he must first bowed his head, from his body to find out why. successful, you can cover a lot of problems and contradictions, and success may be luck, chance, and why that failure is success mother, between failure and success is not because what is relevant, but because failure can lead people to reflect on bitter experience make a fresh start, perfect after a comeback. failed, so you see their weaknesses a chance, compared to those lucky enough to have to success, the failure is more valuable.
on the team:
- values
different ways, do not phase plot. The value, the same non-judgment, it may be together for the common ideals and efforts. to build a good team, first of all have a group of points, the reason is obvious. But if the lack of basic trust between each other, after all, is a mess, not enough to succeed. trust in two dimensions, the character of the trust and confidence in ability, the former is the foundation. no good character (such as lying, spreading rumors, sell company secrets to competitors), ability to be strong it is. But as long as a person's character and recognized ability to be fully trusted him, gave him confidence to the conditions and completion of an independent thing.
- Respect
When people speak to you in addition to listening, do not do other things, including not finished when he interrupted him. This is a man a minimum of respect. On the other hand, the work of colleagues, however, must give the full recognition. If this is not a true reflection of his ability, certainly, the reason to find out to help him find the cause of the problem. not Deny the others, he had such thoughts, that he at least thought about, have their own reasons, perhaps, merely a moment thought through, you may also simply wrong.
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